Return Policy

Welcome to Pet Mart! By using our website and purchasing products or pets from us, you agree to the following Terms and Conditions.

1.1 Return Eligibility

- Products can be returned within 3 days days of purchase if they are unused, in their original packaging, and in re sale able condition.

- Perishable goods, personalized items, and opened hygiene-related products cannot be returned.

1.2 Return Process

- To initiate a return, contact our customer support at [Insert Contact Email].

- You must provide proof of purchase and a reason for return.

- Customers are responsible for return shipping costs unless the product is defective or incorrect.

1.3 Refunds

- Refunds will be processed within [Insert Refund Processing Time] days after receiving the returned item..

- Refunds will be credited to the original payment method.

- Shipping fees are non-refundable unless the return is due to our error.

2.8 Contact Us

If you have any questions or concerns about this , please contact us at:

• Email: info@petmart.qa
• Phone: +974 5111 0535